Privacy Policy

Last update on 2022-01-19

Party responsible for the processing of the personal data

Netgen entertainment SRL, with registered office at Clos des cerisiers 18, 7850 Enghien, Belgium; hereafter referred to as “Playorium / netgen entertainment / we”.

Legal basis

Playorium processes this personal data in accordance with the Act of 30 july 2018 on privacy protection with regard to the processing of personal data and the General Data Protection Regulation (GDPR).

Purposes of data processing

Playorium processes your personal data for the following purposes: To deliver goods and services to you To offer you the opportunity to register an account To inform you about relevant offers and actions, provided that you have given your consent for this (newsletters, etc.) Playorium analyzes your behavior in order to evolve the application or any service offered by netgen entertainment.

What are personal data processes by Playorium

As part of our services Playorium processes some personal data.

Below an overview of all the personal data Playorium processes:

  • First and last name
  • Gender
  • Birthdate
  • Address details
  • Nationality
  • E-mail address
  • Data relating to your activity on our digital services
  • IP-address
  • Web browser and device type
  • Gamertag

Personal data of persons under 13 years old

Playorium never knowingly processes personal data of users under 13 years old. Only by exception if the users have permission of their parents or legal guardian. However, Playorium cannot guarantee the control of a user’s age and will make assumptions based on the information provided by the user.

If you are convinced Playorium has collected personal data of a user under 13 years old without this consent, please contact us via support[AT]playorium.io.

Playorium will never store your personal data longer than absolutely necessary to realize the purposes for which your data has been collected.

Sharing personal data with third parties

Playorium will only share your personal data with third parties if you have given Playorium consent to do so or if this data is absolutely necessary to be able to deliver our goods and services.

View, modify or remove personal data

You have the right to view, modify or remove your personal data. You can send a request for consultation, correction or removal to support[AT]playorium.io. Netgen entertainment will respond as quickly as possible, ultimately within 30 days.

Cookies

Cookies Mandatory

Cookie nameDescription
PlayoriumGPDRThe cookie is used to record whether or not the user has consented to the use of cookies. It does not store any personal data.
__cfduidThe cookie is set by CloudFare. The cookie is used to identify individual customers behind a shared IP address and apply security settings per customer. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
wp_wpml_current_languageThis cookie is only used to distinguish the language you use on our services.

Non-mandatory cookies

Cookie nameDescription
_pk_ref*This cookie is created and read by the audience analysis tool.
_pk_id*This cookie is created and read by the audience analysis tool.
_pk_ses*This cookie is created and read by the audience analysis tool.
_pk_cvar*This cookie is created and read by the audience analysis tool.
test_cookieThis cookie is set by Google DoubleClick to determine whether the user’s browser supports cookies
IDEThis cookie is set by Google DoubleClick to provide ad delivery or retargeting.
_hjidThis cookie is set by Facebook to serve ads when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_hjAbsoluteSessionInProgressThis cookie is set by Facebook to show relevant ads to users and to measure and improve the ads. The cookie also helps track user behavior on the web on sites that have a Facebook pixel or Facebook social plugin.
_hjTLDTestThis cookie is set by Facebook to show relevant ads to users and to measure and improve the ads. The cookie also helps track user behavior on the web on sites that have a Facebook pixel or Facebook social plugin.
_fbpThis cookie is set by Facebook to serve ads when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
frThis cookie is set by Facebook to show relevant ads to users and to measure and improve the ads. The cookie also helps track user behavior on the web on sites that have a Facebook pixel or Facebook social plugin.
_clskThis cookie is set by Clarity to store and combine pageviews by a user into a single session recording.
_clckThis cookie is set by Clarity to store a unique user ID.
SRM_BThis cookie is installed by Microsoft Bing.

Other third party cookies

We use third party service providers, like Freshworks Inc (“Freshworks”) to enable interaction with you on our website and/or our product. As a data processor acting on our behalf, Freshworks automatically receives and records certain information of yours like device model, IP address, the type of browser being used and usage pattern through cookies and browser settings. Freshworks performs analytics on such data on our behalf which helps us improve our service to you. You can read about the cookies Freshworks’ sets in their cookie policy here.

Change my cookies settings

You can change your cookie settings at any time by clicking on this link.

Adjustments of the Privacy Policy

Playorium is able to modify this Privacy Policy. Changes may be applied as Playorium evolves. We will keep you informed through an announcement on the App or by email.

Contact details

Questions concerning this Privacy Policy can be directed to support[AT]playorium.io.